Extang Truck Bed Covers FAQ

  1. Extang Tonneau Covers & Accessories
    1. When did Extang open for business?
    2. Where are Extang covers made?
    3. Are all tonneau covers made in the USA?
    4. Can I order products directly from Extang?
    5. How can I be assured that I am buying a quality product?
    6. Will a tonneau cover improve my gas mileage?
    7. I have an older truck and I don't see the year in the application guide. Can I still get an Extang cover for my truck?
    8. How can I locate the part number of my tonneau?
    9. Can I still open my tailgate with an Extang tonneau on my truck?
    10. How far above or below the rail does the tonneau sit?
    11. How do I care for my vinyl tonneau cover?
    12. Can I drive through a car wash with an Extang tonneau cover installed?
    13. How do I care for my Signature Series tonneau?
    14. How do I care for my hard trifold?
    15. If I am missing a part for my tonneau cover, what do I do?
    16. Can I get replacement parts for my tonneau cover?
    17. What are the costs of replacement parts (snaps, corners, etc.)?
    18. What is the price for a replacement vinyl cover for my tonneau?
    19. When can I contact Extang customer service with my questions?
    20. Are your covers waterproof?
    21. I don't have my installation sheet, how can I get one?
    22. Are Extang tonneau covers difficult to install?
    23. How do Extang tonneau covers attach to the truck?
    24. Do Extang tonneaus work with bedliners?
    25. How do I become an Extang Dealer?
  2. Extang Warranty
    1. What does the warranty cover?
    2. What are the conditions of the warranty?
    3. What will void my warranty?
    4. Is the tonneau warranty transferrable if I sell my truck or the tonneau?
    5. What information do I need to have if I encounter a problem?
  3. Privacy Policy
    1. Fraud Protection and Compliance with Law
    2. Service Providers
    3. Special Events
    4. Business Transfers
    5. Cookies, IP Addresses, Pixel Tags and Tracking Technology
    6. Use of Aggregate Information
    7. Links
    8. Security
    9. Notification of Policy Changes
    10. Updating Personal Information
    11. Contacting Us
  4. BlackMax
    1. How easy is it to remove the cover?
    2. I have a truck with a utility track system in the bed. Can I still use the Blackmax or Classic Platinum?
    3. Will the Blackmax or Classic Platinum work in the winter as well as in the summer?
    4. Will the Blackmax or Classic Platinum work with my other truck accessories?
    5. How do I adjust the tension on my tonneau cover?
    6. How far above or below the rail does the Blackmax or Classic Platinum sit?
    7. Can I drive with my tonneau opened?
    8. Do I need to drill my truck when I install my cover?
    9. How long does it take to install a Blackmax or Classic Platinum cover?
    10. Whatâ??s the difference between the Classic Platinum and Blackmax?
  5. Shipping & Returns
    1. What shipping options are available?
    2. Do you ship outside of the USA?
    3. Do you ship to Alaska and Hawaii?
    4. What could cause a shipping delay?
    5. Is there a cost on returns?
    6. Extang Return Policy
  6. FAQ
  7. Classic Platinum
    1. How easy is it to remove the cover?
    2. I have a truck with a utility track system in the bed. Can I still use the Blackmax or Classic Platinum?
    3. Will the Blackmax or Classic Platinum work in the winter as well as in the summer?
    4. Will the Blackmax or Classic Platinum work with my other truck accessories?
    5. How do I adjust the tension on my tonneau cover?
    6. How far above or below the rail does the Blackmax or Classic Platinum sit?
    7. Can I drive with my tonneau opened?
    8. Do I need to drill my truck when I install my cover?
    9. How long does it take to install a Blackmax or Classic Platinum cover?
    10. What's the difference between the Classic Platinum and Blackmax?
  8. Encore
    1. How easy is it to take the cover off?
    2. Will the Encore work with a drop in bed liner that goes over the bed rails?
    3. I have a truck with a utility track system in the bed. Can I still use an Encore?
    4. What are the Encore panels made of?
    5. How much does the Encore weigh?
    6. What is the warranty?
    7. Can I stand on my Encore?
    8. Does the Encore tonneau lock?
  9. Express
    1. How easy is it to take the cover off?
    2. Will the Express work with a drop in bed liner that goes over the bed rails?
    3. How do I adjust the tension on my Express tonneau cover?
    4. Can I drive with my tonneau opened?
    5. Do I need to drill my truck when I install my Express?
    6. How long does it take to install an Express cover?
  10. Full Tilt Snap & Snapless
    1. How easy is it to take the cover off?
    2. Will the Full Tilt work with a drop-in bed liner that goes over the bed rails?
    3. I live in a region that gets a lot of heavy snow. Can the Full Tilt hold the snow without bending or stretching?
    4. I live in a region that is very hot. Will the Full Tilt fabric fade in the sun?
    5. How do I adjust the tension on my tonneau cover?
    6. How far above or below the rail or above the rail does the Full Tilt sit?
    7. What is the warranty?
  11. Revolution
    1. How easy is it to take the cover off?
  12. Solid Fold 2.0
    1. How easy is it to take the cover off?
    2. Will the Solid Fold 2.0 work with a drop in bed liner that goes over the bed rails?
    3. I have a truck with a utility track system in the bed. Can I still use the Solid Fold 2.0?
    4. What are the Solid Fold 2.0 panels made of?
    5. How much does the Solid Fold 2.0 weigh?
    6. What is the warranty?
    7. Can I stand on my Solid Fold 2.0?
    8. Does this tonneau cover lock?
    9. Can I drive with my tonneau open?
    10. How long does it take to install the Solid Fold 2.0 cover?
  13. Trifecta 2.0
    1. How easy is it to take the cover off?
    2. Will the Trifecta work with a drop-in bed liner that goes over the bed rails?
    3. I have a truck with a utility track system in the bed. Can I still use a Trifecta?
    4. Will the Trifecta work with a 5th wheel?
    5. Will the Trifecta work with my other truck accessories?
    6. How much does it weigh?
    7. What is the warranty?
    8. Can I drive with my Trifecta tonneau while open?
    9. How long does it take to install the Trifecta cover?
  14. Tuff Tonno
    1. How easy is it to take the cover off?
    2. Will this work with a drop in bed liner that goes over the bed rails?
    3. I live in a region that gets a lot of heavy snow. Will Tuff Tonno hold the snow without bending or stretching?
    4. I live in a region that is very hot. Will the Tuff Tonno fabric fade in the sun?
    5. I have a truck with a utility track system in the bed. Can I still use a Tuff Tonno?
    6. Will the Tuff Tonno work in the winter as well as in the summer?
    7. Will the Tuff Tonno work with my other truck accessories?
    8. How far above or below the rail or above the rail does the Tuff Tonno sit?
    9. What is the warranty of the Tuff Tonno?
    10. Can I drive with my Tuff Tonno tonneau while open?
    11. Do I need to drill my truck when I install my Tuff Tonno?
    12. How long does it take to install a Tuff Tonno cover?

Extang Tonneau Covers & Accessories

Q: When did Extang open for business?

Extang began manufacturing tonneaus in 1982.

Q: Where are Extang covers made?

All Extang covers are made in the USAâ?¦. manufactured at our Ann Arbor, Michigan facility.

Q: Are all tonneau covers made in the USA?

No, quite a few companies produce their covers in China, and some of the US companies use foreign made components.

Q: Can I order products directly from Extang?

You may purchase direct from Extang, however we maintain a slightly higher price to support the dealers/resellers selling our product. We prefer to refer you to their doors. Extang products are mostly sold through our resellers within your local area. Click here to find one near you.

Q: How can I be assured that I am buying a quality product?

Extang supports all of our products, 100%, with the industryâ??s strongest warranty: the Maximum Strength Warranty. In addition, we are a certified ISO9001:2008 facility for quality standards.

Q: Will a tonneau cover improve my gas mileage?

Installing a tonneau cover to your vehicle will help reduce aerodynamic drag and therefore improve MPG. Industry testing has shown gas mileage improvements of up to 10%, which means that Extang tonneau covers essentially pay for themselves!

Q: I have an older truck and I don't see the year in the application guide. Can I still get an Extang cover for my truck?

We are not currently producing any custom tonneau covers. Please call us to inquire about future availability of your application.

Q: How can I locate the part number of my tonneau?

The part number is typically 10-11 digits, stamped along the underside of the cover, typically located at the driver side cab corner.

Q: Can I still open my tailgate with an Extang tonneau on my truck?

Yes, Extang tonneau covers do not restrict the tailgate in any way.

Q: How far above or below the rail does the tonneau sit?

Most Extang tonneaus sit about an inch above the rail.

Q: How do I care for my vinyl tonneau cover?

Extang recommends that our vinyl tarps be cleaned with a mild soap, water and a medium bristle brush. If you choose to use a vinyl conditioner, be sure to use our TONNO TONIC�. Many other vinyl conditioners (such as Armor All®) contain chemicals that can actually damage your tarp. TONNO TONIC� bonds molecularly to your Extang Tonno to give it that brand new look day after day. TONNO TONICTM will not attract dust nor will it coat or seal your cover. TONNO TONICTM allows your tonno to breathe naturally, while enhancing the appearance and providing additional UV protection.

Q: Can I drive through a car wash with an Extang tonneau cover installed?

Yes, automatic car washes are safe, however you will not want to select any type of wax treatment as the ingredients within the wax treatment could potentially harm the finish built into the cover.

Q: How do I care for my Signature Series tonneau?

We recommend RaggTop made by Wolfsteinâ??s Pro Series to treat the Signature Series material.

Q: How do I care for my hard trifold?

Extang recommends that our hard folding covers be cleaned with soap, water and a medium bristle brush. You may use a product like Meguire's Quick Detailer to protect and preserve the finish of your tonneau without streaking.

Q: If I am missing a part for my tonneau cover, what do I do?

If you were missing parts when you received your cover, call Extang immediately, please do not return product to the retailer. Our Customer Service Department will be able to assist you in an expedient manner.

Q: Can I get replacement parts for my tonneau cover?

Replacement parts are available directly from Extang. Simply contact our Customer Service Department to take care of your parts needs. We can accept an order over the phone using any major credit card (Visa, MasterCard, Amex or Discover) or you can send in a check or money order prior to placing your order.

Q: What are the costs of replacement parts (snaps, corners, etc.)?

The cost of replacement parts may vary from one distributor to another; however, you can contact our Customer Service Department to obtain pricing and availability.

Q: What is the price for a replacement vinyl cover for my tonneau?

Replacement vinyl covers run $99 plus additional shipping & handling charges.

Q: When can I contact Extang customer service with my questions?

Our customer service team is available Monday - Friday, 8:30 to 5:00 Eastern Time at 1-800-877-2588 or you may email us at anytime.

Q: Are your covers waterproof?

There aren't any tonneau covers on the market today that are 100% waterproof. We consider our covers weather tight and use application specific rubber seals to create superior sealing against water and dust. Our tonneaus are built to be weather tight against normal rain and car washing situations.

Q: I don't have my installation sheet, how can I get one?

To obtain an installation sheet, click here or contact Extang Customer Service. In order to provide the correct installation instructions for your needs, our team will need to know the style of tonneau you have, as well as your truck's year, make and model. The installation instructions can be faxed, emailed, or mailed to you directly. Customer Service can be reached at (800) 877-2588, or click here to send an email request.

Q: Are Extang tonneau covers difficult to install?

No, the average installation for a retail customer usually takes 30 to 40 minutes or less (professional installation will take 10-15 minutes). No drilling or tools are required except for an Allen wrench on some applications or a ½ inch socket wrench on Encore. Anything you will need to perform the installation is included in the box.

Q: How do Extang tonneau covers attach to the truck?

All Extang tonneaus are no damage, no drilling, clamp-on, top mount designs. There are clamps along each side of the tonneau, which grab the lip of your truck bed. Our clamps and rails are produced with seals along the parameter of the rail, so there is no metal-to-metal contact. Completely padded so that there is no damage to the truck.

Q: Do Extang tonneaus work with bedliners?

Yes, however there are a few additional steps needed to make our tonneaus compatible with them. If you have an under-the-rail liner, you may need small rubber shims to help lift our tonneau cover over your tailgate protector. If you have an over- the-rail bedliner, you will need to notch your bed liner so our clamps can go through the liner and wrap around the lip of your truck bed. Detailed instructions are included with every kit.

Q: How do I become an Extang Dealer?

Extang has thousands of dealers all over the U.S., Canada and around the world. We would be happy to have you as another retailer that supplies our products. If you would like to become a new dealer, please fill out the New Dealer Form. If you are a current dealer and would like to be added to our Dealer referral system, please fill out the Dealer Locator Form.

Extang Warranty

Q: What does the warranty cover?

On all traditional and rollup tonneaus, Extang offers a lifetime frame warranty against defective materials or workmanship (all tonneau rails, aluminum components, clamps, bows, hardware) and a 10-year tarp warranty on defective materials or workmanship on the vinyl covering. For the Trifecta, Extang offers a lifetime frame and tarp warranty against defective materials or workmanship. On the EnCore and Solid Fold 2.0 tonneaus, Extang offers a 3-year warranty against defective materials or workmanship.

Q: What are the conditions of the warranty?

Warranty coverage is against defective materials or workmanship. The warranty is void if the product has been damaged by accident, unreasonable use, neglect, improper service/installation/removal, modifications, acts of God, normal wear and tear or other causes not due to defective materials or workmanship. Consequential and incidental damages are not covered under this warranty.

Q: What will void my warranty?

Wind whip damage: Tarps must be secured at all points when vehicle is in motion. An unsecured tarp will flap, resulting in damage to the fabric.
Improper cleaning: Recommended use of the tested and approved Extang Tonno TonicTM or clean with mild soap and water only. Do not use vinyl conditioners (i.e. Armor All®) because they will shrink the vinyl.
Overloading of cargo: Cargo should not touch the tonneau at any point. Protrusions in the tarp will stress the fabric. Cargo may shift while traveling and push against the fabric, causing damage to the tonneau.

Q: Is the tonneau warranty transferrable if I sell my truck or the tonneau?

No, the warranty applies to the original consumer/purchaser for the truck on which the tonneau was originally installed, and shall not apply if the product has been removed from the original vehicle.

Q: What information do I need to have if I encounter a problem?

To qualify for warranty, you must provide proof of purchase, part number of your tonneau, and the lot code (found on the underside of the cover) in order to make a warranty claim. Or, you must have registered your warranty (to fulfill these requirements).

Privacy Policy

Q: Fraud Protection and Compliance with Law

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Q: Service Providers

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

Q: Special Events

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.

Q: Business Transfers

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.

Q: Cookies, IP Addresses, Pixel Tags and Tracking Technology

We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. In addition, we may use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.

Similarly, when you visit this Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.

www.extang.com does recognize your ISP (internet service provider), however, we cannot identify you as an individual. If you make an on-line purchase we do collect information (such as sales statistics and traffic patterns) to help improve your shopping experience. We keep all information confidential.

Q: Use of Aggregate Information

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

Q: Links

This Privacy Policy applies only to the information collected on this Site. Our Site may contain links to or from other websites and you should be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites linked to the Site.

Q: Security

Extang Truck Bed Covers seeks to protect the security of your personal information both online and offline. All credit card transactions are secure. Every on-line order is encrypted and sent through a secure server, using SSL technology to prevent information from being intercepted.

Confidential information such as your credit card number will be used only to fulfill your order. To protect your privacy, we will ask you to enter your credit card number and expiration date each time you place an order with us. This way, even if someone else accesses the account information stored on your computer, they won't be able to use your credit card.

E-mail is not encrypted and is not a secure means to transmit credit card numbers. We will only display the last 4 digits of your credit card number on your account.

Q: Notification of Policy Changes

Extang Truck Bed Covers reserves the right to revise this Privacy Policy in the future by posting changes at this location and we may make changes at any time without notification.

Q: Updating Personal Information

If you are a registered member at Extang Truck Bed Covers, you can change your personal information at any time by updating your information at check-out.

Q: Contacting Us

We welcome your comments and questions about privacy. Please send email to info@extang.com.

We are confident that your visit to Extang Truck Bed Covers is secure and safe. However, you may choose to call us directly to place your order over the telephone. Please call Customer Service toll free at 800-877-2588.


BlackMax

Q: How easy is it to remove the cover?

Both snap covers are designed to roll up quickly against the cab and be secured with strong, convenient straps to allow full access to the bed. Our Clicklock (Classic) and Leverlock (Blackmax) style corners allow you to attach or remove the tail rail instantly, without any tools. The Monster Bows are spring loaded and can be removed or installed easily with one hand.

Q: I have a truck with a utility track system in the bed. Can I still use the Blackmax or Classic Platinum?

Yes, the installation of a Blackmax or Classic Platinum will not interfere with your track system. The covers allow for full use of the system.

Q: Will the Blackmax or Classic Platinum work in the winter as well as in the summer?

Yes, each cover has an exclusive patented all-climate engineered design thatâ??s 4-way adjustable for cold weather. The Tuffklamps allow for two bow heights: HIGH for maximum water shedding in harsh weather and for improved gas mileage, and LOW for cold weather tonneau attachment. The MaxSnap slides have two settings: stud low for tight tarp fit in hot weather or stud high for looser tarp fit in cold weather.

Q: Will the Blackmax or Classic Platinum work with my other truck accessories?

Each cover is designed to work with many aftermarket truck accessories and will fit with all types of bedliners, most bedcaps and 5th wheel hitches.

Q: How do I adjust the tension on my tonneau cover?

To adjust the tension on each cover, you can adjust the bow height to the high setting on the TuffKlamp for a tighter fit or the low setting for a looser fit. The MaxSnap slides can be stud low for a tight tarp fit or stud high for a looser fit.

Q: How far above or below the rail does the Blackmax or Classic Platinum sit?

These covers are designed to sit 1 inch above the bed height, directly on top of the bedrail.

Q: Can I drive with my tonneau opened?

Yes, unsnapped and rolled at the cab. The vinyl cover must be rolled up to the cab and secured with the Velcro straps.

Q: Do I need to drill my truck when I install my cover?

Absolutely not. No. All of these applications have a 100% no drill, no damage installation.

Q: How long does it take to install a Blackmax or Classic Platinum cover?

It takes most customers 30 to 45 minutes to install these covers.

Q: Whatâ??s the difference between the Classic Platinum and Blackmax?

The Classic Platinum has silver-color rails with silver snaps, which slide freely in the rail, while the Blackmax uses all black components. Additionally, the Blackmax cover snaps around the entire tarp, whereas the Classic Platinum only has snaps on three sides and slides into the cab rail on the 4th side.

Shipping & Returns

Q: What shipping options are available?

Online orders will be shipped based on the customers choice at checkout. We (do not) ship to P.O. boxes. Please contact us if you are interested in an expedited shipping on your order.

Q: Do you ship outside of the USA?

Yes, we do ship outside of the USA. International charges will be incurred for non-continental USA shipping.

Q: Do you ship to Alaska and Hawaii?

Yes we do ship to Alaska and Hawaii. Additional shipping fees will be incurred for all non-continental USA shipping.

Q: What could cause a shipping delay?

Shipping delay can occur when the wrong address or zip code is submitted for the shipping address. If the shipping company can not deliver the package we will contact you via phone or email.

During the holiday season shipping delivery may vary.

Q: Is there a cost on returns?

If an item needs to be returned the shipping fees are the customer's responsibility.

Amount of refund will be based on the purchase price of your product.

Q: Extang Return Policy

Please check that your Extang product has been received in good condition. If your product has been damaged in shipping, a damage report must be reported within 3 business days of receiving your item. If a damaged item received is reported after 3 days, Extang cannot settle any shipping damage dispute.

Please retain all packaging material your Extang product was received in, should FedEx have to inspect the item for a claim. FedEx will not settle any claim unless the original packaging can be inspected at the site of where the shipment was received.

If the item you received was drop shipped by Extang for one of our distributors and was received damaged, please contact us or the company from whom you bought the product immediately.

If you have received an incorrect item, please contact our customer service department at 800-877-2588 with the information of whom you purchased your product from and we will arrange to have the item picked up and replaced for you.

You may email info@extang.com

If you have attempted to install your Extang product, or any Extang product has already been installed on your vehicle, EXTANG will not accept any return. All Extang items have to be returned unused, in the same packaging in which they were originally received with all labels and packing materials included.

Extang has a limited warranty on all products which covers manufactures defects in materials or workmanship. Random acts of god are not covered in any capacity under the Extang limited warranty period.

In the event you decide you do not want the EXTANG product you have purchased and it has not been installed, and is still in the original packaging, you have the option to return the product at your expense. Extang will charge a 20% restocking fee for all such items being returned to stock.

Extang will not accept any items back without an approved RMA #. Please have whomever you purchased your item from, obtain an RMA # prior to returning the item. Any item returned without an approved RMA # will not be accepted.


Classic Platinum

Q: How easy is it to remove the cover?

Both snap covers are designed to roll up quickly against the cab and be secured with strong, convenient straps to allow full access to the bed. Our Clicklock (Classic) and Leverlock (Blackmax) style corners allow you to attach or remove the tail rail instantly, without any tools. The Monster Bows are spring loaded and can be removed or installed easily with one hand.

Q: I have a truck with a utility track system in the bed. Can I still use the Blackmax or Classic Platinum?

Yes, the installation of a Blackmax or Classic Platinum will not interfere with your track system. The covers allow for full use of the system.

Q: Will the Blackmax or Classic Platinum work in the winter as well as in the summer?

Yes, each cover has an exclusive patented all-climate engineered design thatâ??s 4-way adjustable for cold weather. The Tuffklamps allow for two bow heights: HIGH for maximum water shedding in harsh weather and for improved gas mileage, and LOW for cold weather tonneau attachment. The MaxSnap slides have two settings: stud low for tight tarp fit in hot weather or stud high for looser tarp fit in cold weather.

Q: Will the Blackmax or Classic Platinum work with my other truck accessories?

Each cover is designed to work with many aftermarket truck accessories and will fit with all types of bedliners, most bedcaps and 5th wheel hitches.

Q: How do I adjust the tension on my tonneau cover?

To adjust the tension on each cover, you can adjust the bow height to the high setting on the TuffKlamp for a tighter fit or the low setting for a looser fit. The MaxSnap slides can be stud low for a tight tarp fit or stud high for a looser fit.

Q: How far above or below the rail does the Blackmax or Classic Platinum sit?

These covers are designed to sit 1 inch above the bed height, directly on top of the bedrail.

Q: Can I drive with my tonneau opened?

Yes, unsnapped and rolled at the cab. The vinyl cover must be rolled up to the cab and secured with the Velcro straps.

Q: Do I need to drill my truck when I install my cover?

Absolutely not. No. All of these applications have a 100% no drill, no damage installation.

Q: How long does it take to install a Blackmax or Classic Platinum cover?

It takes most customers 30 to 45 minutes to install these covers.

Q: What's the difference between the Classic Platinum and Blackmax?

The Classic Platinum has silver-color rails with silver snaps, which slide freely in the rail, while the Blackmax uses all black components. Additionally, the Blackmax cover snaps around the entire tarp, whereas the Classic Platinum only has snaps on three sides and slides into the cab rail on the 4th side.

Encore

Q: How easy is it to take the cover off?

The tonneau can be removed from the bed/rails within minutes.

Q: Will the Encore work with a drop in bed liner that goes over the bed rails?

The bedliner must be an under-the-rail liner, as any over-the-rail liner will interfere with the installation.

Q: I have a truck with a utility track system in the bed. Can I still use an Encore?

Unfortunately, the Encore has not been released for any vehicle applications that have the utility track/cargo management system.

Q: What are the Encore panels made of?

They are FRP panels that offer superior UV protection and thermal stability.

Q: How much does the Encore weigh?

Depending on the vehicle application it will weigh 50-75 lbs.

Q: What is the warranty?

The Encore offers a 3-year warranty from the date of purchase.

Q: Can I stand on my Encore?

Yes, however it is not recommended.

Q: Does the Encore tonneau lock?

Yes, as most styles of Encore offer the bolt lock at the cab panel.

Express

Q: How easy is it to take the cover off?

It is extremely easy and user friendly. Simply roll the tarp to the cab and secure the cover with the supplied buckles. You can release the cab rail with the release lever located on the passenger side.

Q: Will the Express work with a drop in bed liner that goes over the bed rails?

If the bed liner goes over the side rails, it will need to be trimmed/notched.

Q: How do I adjust the tension on my Express tonneau cover?

The Express is equipped with an automatic tension system.

Q: Can I drive with my tonneau opened?

Yes, you can roll the vinyl cover and keep it secure at the cab.

Q: Do I need to drill my truck when I install my Express?

No. The Express is a no drilling/no damage tonneau installation.

Q: How long does it take to install an Express cover?

30-40 minutes, tops.

Full Tilt Snap & Snapless

Q: How easy is it to take the cover off?

The cover can either be unsnapped and rolled to the cab, or the entire cover with side, cab and tail rail can be removed as one piece.

Q: Will the Full Tilt work with a drop-in bed liner that goes over the bed rails?

This tonneau will work as long as the bed liner is an under-the-rail bed liner.

Q: I live in a region that gets a lot of heavy snow. Can the Full Tilt hold the snow without bending or stretching?

Yes, however we recommend that you remove the snow from your tonneau just as often as you remove the snow from your windshield.

Q: I live in a region that is very hot. Will the Full Tilt fabric fade in the sun?

No, however it is recommended that you apply Tonno Tonic to the vinyl fabric.

Q: How do I adjust the tension on my tonneau cover?

The sliding rail snaps can be reversed for either the tighter or looser position. Or, you can adjust the bow positions to the higher clamp position (to tighten the tarp) or the bottom clamp position (to loosen the tarp).

Q: How far above or below the rail or above the rail does the Full Tilt sit?

It sits 1 inch above the rail.

Q: What is the warranty?

10 years on the vinyl cover and lifetime on the frame/components.

Revolution

Q: How easy is it to take the cover off?

It is quite easy and user friendly. The Revolution offers a quick removal operation. Once the cover is rolled and secured at the cab, you can remove the cover and cab rail in one step.

Solid Fold 2.0

Q: How easy is it to take the cover off?

The Solid Fold 2.0 offers quick and easy installation and removal. Simply release the clamps at the tail, fold the cover and loosen the clamps at the cab.

Q: Will the Solid Fold 2.0 work with a drop in bed liner that goes over the bed rails?

To perform the installation, notch the areas where the clamps will be positioned. The clamps must be flush against the metal of the truck.

Q: I have a truck with a utility track system in the bed. Can I still use the Solid Fold 2.0?

Yes. The Solid Fold 2.0 comes equipped with a supplemental clamp kit used to mount inside the track system.

Q: What are the Solid Fold 2.0 panels made of?

The Solid Fold 2.0 is made from aircraft grade aluminum alloy material.

Q: How much does the Solid Fold 2.0 weigh?

The Solid Fold 2.0 weighs 50-75 lbs, (depending on the application).

Q: What is the warranty?

The Solid Fold 2.0 carries a 3-year warranty from the date of purchase, to the original purchaser/owner.

Q: Can I stand on my Solid Fold 2.0?

Yes, however it is not recommended.

Q: Does this tonneau cover lock?

The Solid Fold 2.0 does not offer a locking mechanism, however if you have a locking tailgate your bed is thoroughly secure. Once the tonneau is installed, you must lower the tailgate to access the bed

Q: Can I drive with my tonneau open?

Not while unsecure. The Solid Fold 2.0 must be fully folded and buckled at the cab. You cannot drive with this tonneau partially open/folded.

Q: How long does it take to install the Solid Fold 2.0 cover?

The Solid Fold 2.0 takes longer to remove from the box, than it does to install on your vehicle. This tonneau installs within minutes.

Trifecta 2.0

Q: How easy is it to take the cover off?

Extremely easy, simply release the clamps at the tail, fold the cover and loosen the clamps at the cab for quick and easy removal.

Q: Will the Trifecta work with a drop-in bed liner that goes over the bed rails?

To perform the installation, simply notch the areas where the clamps will be positioned. The clamps must be flush against the metal of the truck.

Q: I have a truck with a utility track system in the bed. Can I still use a Trifecta?

Yes. The Trifecta comes equipped with a supplemental clamp kit used to mount inside the track system.

Q: Will the Trifecta work with a 5th wheel?

Yes, it should work without any issue.

Q: Will the Trifecta work with my other truck accessories?

Some aftermarket truck accessories do affect the tonneau installation. Please contact our customer service team for further details.

Q: How much does it weigh?

The Trifecta tonneau weighs about 35 lbs

Q: What is the warranty?

The Trifecta carries a lifetime warranty.

Q: Can I drive with my Trifecta tonneau while open?

The Trifecta tonneau must be fully folded and buckled at the cab. You cannot drive with this tonneau partially open/folded.

Q: How long does it take to install the Trifecta cover?

The Trifecta takes longer to remove from the box, than it does to install on your vehicle. This tonneau installs within minutes.

Tuff Tonno

Q: How easy is it to take the cover off?

The vinyl cover can be rolled up at the cab and secured with the Velcro straps under the cab rail. You can simply remove the cab rail to fully remove the cover from the bed.

Q: Will this work with a drop in bed liner that goes over the bed rails?

Yes. If the liner attaches over the side of the bed, you will need to notch the liner to accommodate the clamps. The clamps must be flush against the metal of the truck.

Q: I live in a region that gets a lot of heavy snow. Will Tuff Tonno hold the snow without bending or stretching?

Yes, however we recommend that you remove the snow from your tonneau just as often as you remove the snow from your windshield.

Q: I live in a region that is very hot. Will the Tuff Tonno fabric fade in the sun?

No, however it is recommended that you apply Tonno Tonic to the vinyl fabric.

Q: I have a truck with a utility track system in the bed. Can I still use a Tuff Tonno?

Yes, the tonneau clamps will mount under the side rails.

Q: Will the Tuff Tonno work in the winter as well as in the summer?

Yes, the Tuff Tonno comes equipped with a rotating tail rail, which allows for easy tarp installation and removal.

Q: Will the Tuff Tonno work with my other truck accessories?

Unfortunately, some aftermarket truck accessories can interfere with the installation of this tonneau. You may want to contact our customer service team to confirm that it will work with your specific accessories.

Q: How far above or below the rail or above the rail does the Tuff Tonno sit?

The rails sit about 1" above the rails.

Q: What is the warranty of the Tuff Tonno?

The Tuff Tonno warranty is 10 years against the vinyl tarp and lifetime against the frame/components.

Q: Can I drive with my Tuff Tonno tonneau while open?

Yes, as long as the vinyl cover is rolled up and secured at the cab (with the Velcro straps).

Q: Do I need to drill my truck when I install my Tuff Tonno?

No, the Tuff Tonno is a no drill/no damage installation. All parts required to perform the installation are included in the box.

Q: How long does it take to install a Tuff Tonno cover?

Not long, at all. 20-30 minutes max.